All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout. For any questions please contact support@inkmyjourney.com.

1. Introduction

At InkMyJourney, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using our services, you agree to the terms of this policy.

2. Information We Collect

We collect personal information in various ways, including:

• When you make a purchase: Name, shipping and billing addresses, email, phone number, and payment information.
• When you create an account: Name, email, photo (optional), order history, rewards points, and favorites.
• When you sign up for emails or texts: Email address and/or phone number.
• When you contact customer service: Name, email, addresses, phone number, and order details.
• When you browse our website: IP address, browser information, operating system, referral source, pages viewed, links clicked, and other usage data.

We may also collect information through surveys, product reviews, promotions, and social media interactions.

3. How We Use Your Information

We use your information to:

• Process orders and provide services
• Update you on order status
• Improve our website and customer experience
• Personalize communications and experiences
• Prevent fraud and abuse
• Send marketing communications (with your consent)
• Deliver personalized advertisements
• Conduct data analysis and research

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in our business operations
• Third-party business partners for advertising and analytics
• Legal authorities when required by law
• Parties involved in business transitions (e.g., mergers or acquisitions)

We do not sell your personal information or share it for cross-context behavioral advertising purposes.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccuracies
• Request deletion of your data
• Opt-out of certain data processing activities
• Data portability

To exercise these rights, please contact us at support@inkmyjourney.com.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes, including:

• Website functionality
• Performance optimization
• Personalization
• Advertising

You can manage your cookie preferences through your browser settings or our cookie management tool.

8. Third-Party Services

We use third-party services for various functions, including payment processing, advertising, and analytics. These services may collect additional information about you. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us to have it removed.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in these cases.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at support@inkmyjourney.com.

13. Additional Rights for Specific Regions

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights, including the right to know what personal information we collect, request deletion, and opt-out of sales of personal information.

European Economic Area (EEA) Residents: Under the General Data Protection Regulation (GDPR), you have rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing.

To exercise these rights, please contact us at support@inkmyjourney.com or submit a request through our designated form.

14. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

15. Social Media Features

Our website may include social media features. These features may collect your IP address and which page you're visiting, and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

16. Do Not Track Signals

We currently do not respond to "Do Not Track" signals from web browsers.

By using InkMyJourney's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

17. Shopify 

We use Shopify, a service provided by Shopify Inc, 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5, to operate our online shop. This service provides an e-commerce platform through which we offer our goods for sale. The data transmitted as part of your order is stored on a Shopify server in the USA. Shopify has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. For more information about privacy, see Shopify's privacy policy at http://www.shopify.com/legal/privacy.

The legal basis for the transmission of data to third parties for the purpose of contract execution or for billing purposes is Article 6 Paragraph 1 Letter b GDPR and for the transmission in legally prescribed cases Article 6 Paragraph 1 Letter c GDPR .